I don’t think people really know that little schoolchildren

Hess notes that many major companies, such as Southwest Airlines, UPS, Chick fil A, Best Buy, Yum! Brands, Room Board, Starbucks, Ritz Carlton, Levy Restaurants, Costco, Zappos, and Whole Foods, understand the importance of great employee relations. In the Best Buy culture, for example, customers are “kings and queens,” employees are “royalty,” and managers and […]

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